There is a one off fee for delivery within the UK of £4.00. All orders received before 12:00 midday (Mon - Fri) will be processed the same day. We cannot deliver outside the UK.
All items ordered before 12:00 midday and are in stock will be dispatched the same day.
If an item is out of stock, we will contact you with a delivery date, this will not be longer than 14 days.
All deliveries are shipped under discrete plain packaging
Returns Policy
Your satisfaction is our aim. That is why you have the right to cancel and return your order within 7 working days of receipt of goods. The 7 working days start from the day after you receive the goods. On receipt of your returned item/s, we will gladly refund or exchange the item.
Returns are the responsibility of the customer, so we recommend all goods are returned via traceable means (eg. Recorded Delivery). If an item is not returned via Recorded Delivery or any other traceable means we will not be held responsible for items that get lost in the post.
Return postage charges will be at the customers own expense, unless an item has to be returned due to it being faulty.
Please note: For reasons of hygiene, lingerie sets including briefs/thong and briefs/thongs sold separately cannot be returned unless the product/s is/are faulty.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to refuse the return. If items have to be returned this will be at the customers expense.
In the case of lingerie, it is important that you order the correct size at time of ordering, by checking our 'size guide'.
YOUR STATUTORY RIGHTS ARE NOT AFFECTED
Returned goods must not be soiled or damaged in any way, they must be returned in their original packing.
SALE ITEMS
We endeavour to ensure our site is up to date with current stock levels, but during busy periods some stock levels may be depleted before the website is updated. If you order a product that is no longer available we will contact you and either offer a similar item or a refund. Please ensure that you leave a valid phone number or email address when ordering